Need an IP PBX? 101104 Alternatives to Cisco and Avaya.
A few months ago I began compiling a list of IP PBX products and other telephony platforms that are either directly Open Source, or are commercial products that have spawned from various open source projects. These include core open source platforms like Asterisk, Freeswitch and FreePBX, as well as commercial products developed and maintained [...]
Read moreA Couple of Updates From the Customer Experience Front
As most of you who are reading this already know, a little less than two month’s ago we underwent a major upgrade of our ecommerce platform – the one that powers the world’s most popular VoIP store, VoIPSupply.com. Similar to what many other businesses experience when tearing out a piece of business infrastructure and replacing [...]
Read morePolycom SIP Firmware 3.1 Released: What’s in it for me?
Polycom recently announced the release of SIP Firmware version 3.1 for their popular SoundPoint IP Series telephones. Feature enhancements in this release include:
Enhanced Feature Keys
Configurable Telephony Soft Keys
Server driven message display to user
Enhanced ‘Dialog Package’ BLF
Electronic Hookswitch compatibility with Plantronics Headsets
Programmable Soft Keys
Telephony Control and Status API
Push Capability
XHTML browser link [...]
Demystifying Linksys Part Numbers
SD. RV0. SPA. ABC..DEF…ugh.
If you are like me, you probably want to pull your hair out when confronted by the alphabet soup of product names that today’s manufacturers cook-up. Well, before you go and stock up on Rogaine, let’s take a look at demystifying at least one manufacturer’s part numbers – Linksys.
Demystifying Linksys Part Numbers
The [...]
9 Steps to Selecting an IP Phone
An IP Phone – It’s just a phone.
Really, there’s no way it could be difficult to select the right one for your needs, right?
Well, not exactly.
With over 200 different IP Phones on the market today, selecting the right IP Phone for your needs isn’t as easy as it might appear. That shouldn’t scare you away [...]
Is Mobile VoIP Ready For Your Business?
A few weeks ago, I was interviewed for a TechTarget piece on Mobile VoIP.
One of the set’s of questions that I was asked had to deal with the business use case for Mobile VoIP – or more specifically – is Mobile VoIP ready for the small medium business or even the enterprise? Well, the answer [...]

