Author Archives: Ben Sayers
A Couple of Updates From the Customer Experience Front
As most of you who are reading this already know, a little less than two month’s ago we underwent a major upgrade of our ecommerce platform - the one that powers the world’s most popular VoIP store, VoIPSupply.com. Similar to what many other businesses experience when tearing out a piece of business infrastructure and replacing [...]
Map Writers and Runners: Charting the Future of Your Business or Department
When initially starting a company, most key employees tend to be both map writers and runners as there is no alternative, no one else to take action and run the courses charted. Chart your own map, sprint to the end, collect your reward, chart the next course and repeat the process. The longer the course, the more complex the map, the greater the reward in the end.
A Good Manager:
At VoIP Supply, we have some excellence within our management team. We also have ways to improve and provide a greater leadership experience to our staff. Some things that our management staff can, should, and generally do exhibit include (though we can all get even better at):