Category Archives: Customer Service
Silence is Golden in Sales
Whether on the road or on the phone, I made friends with whoever I worked and shared desk space with. When I was young, seasoned sales reps showed me the ropes. Today, I always try to make time for the new sales reps who are “cutting their teeth,” so to speak.
Go On Take the Money and Run!!!!
Often times this statement is the mantra and raison d’être for so many of my counterparts across the country who are in sales.
The go3 Genie Guarantee: Poof! New Phone!
Typical Guarantee line of Questioning
“May I ask, what is your back-up plan?”
Have you ever been asked this question by a salesperson? I’m asking you now. Don’t look at this as “pushy” sales guy Phil looking to boost his sale. I’m imperfect in a lot of ways, but I’m not pushy. But [...]