Category Archives: Technical Advice
Ask Mr. Andrews: Hard Phone or Softphone?
Q: I run a small office with 25 employees, 10 of whom work in our call center making outbound sales calls. We are about to deploy an Asterisk based IP PBX, and I am in the process of researching IP phones to complete our solution. I am looking at both SIP based hard [...]
10 Small Business VoIP Mistakes to Avoid
Over the last few weeks we have talked quite a bit about the best practices in selecting the right small business VoIP phone system. Together we have taken a look at a small business VoIP requirements list, 7 answers you need before buying a phone system, 5 VoIP phone systems under $5,000 and even learned [...]
Ask Mr. Andrews: What is HD Voice?
Q: Dear Mr. Andrews, I have heard some terms lately including “HD Voice”, “Wideband VoIP” and “Wideband Audio.” Do you know what’s behind this and which manufacturers support it?