VoIP Education

If you’re new to VoIP, looking for a refresher or just want to understand the latest developments in VoIP technology you’ve found the right place. The VoIP Insider makes reading and learning about VoIP easy. With a straight forward vendor neutral approach, you’ll get everything you need to know – and nothing more.

Featured Educational Resources

These featured educational resources are the latest items from the VoIP Insider designed to further your understanding on the basics of the technology and making educated purchase decisions.

Ask Mr. Andrews

Have a question about any aspect of VoIP technology? Ask VoIP Insider Cory Andrews. Cory’s that guy you love to have around because he knows everything about everything VoIP. That’s because he reviews every product and service that rolls through VoIP Supply. And he’s got over 15 years of experience with IP technology!

Each week Cory fields questions from the general public and answers them below. So if you’ve got a question about VoIP you’ve been dying to ask, drop Cory a line.

Last VoIP Education News

Ask Mr. Andrews: Hard Phone or Softphone?

Q: I run a small office with 25 employees, 10 of whom work in our call center making outbound sales calls. We are about to deploy an Asterisk based IP PBX, and I am in the process of researching IP phones to complete our solution. I am looking at both SIP based hard [...]

Read more

Ask Mr. Andrews: What is HD Voice?

Q: Dear Mr. Andrews, I have heard some terms lately including “HD Voice”, “Wideband VoIP” and “Wideband Audio.” Do you know what’s behind this and which manufacturers support it?

Read more

Small Business VoIP Requirements List

If you are a small business it is tempting to simply throw caution to the wind when selecting the right VoIP solution. Even though VoIP is touted as a way for a small business to sound like a “big one”, in order to get the most for a VoIP solution, small businesses must still prepare [...]

Read more

Demystifying Linksys Part Numbers

SD. RV0. SPA. ABC..DEF…ugh.
If you are like me, you probably want to pull your hair out when confronted by the alphabet soup of product names that today’s manufacturers cook-up. Well, before you go and stock up on Rogaine, let’s take a look at demystifying at least one manufacturer’s part numbers – Linksys.
Demystifying Linksys Part Numbers
The [...]

Read more

Ask Mr. Andrews: What is SIP Trunking and Can it Save My Business Money?

Q: Hey, Mr. Andrews. We recently purchased an IP PBX, but aren’t using VoIP to send and receive calls. I keep hearing about ‘SIP Trunking’ everywhere I turn. What is ‘SIP Trunking’ and can it help my business save money on calls?
A: If you are the proud owner of a SIP compatible IP PBX and [...]

Read more

Ask Mr. Andrews: How Do I Select the Right ATA?

Q: My VoIP Service Provider Allows Me to Bring My Own ATA, Which One is the Best?
A: Thanks for the question, but your questions should really be,
“What is the Right ATA For My Situation?”
Most VoIP service providers do a poor job of explaining the differences and benefits of the different types of analog telephone adapters [...]

Read more