Comments on: Small Business VoIP Requirements List

By: Abu Taher

Abu Taher — Mon, 30 Nov 2009 06:51:38 +0000

I want to start VOIP business. So, now I want to know the overall hardware requirement, overall starting procedure & Set up procedure of VoIP hardware.

By: VoIP Requirements List

VoIP Requirements List — Sun, 16 Aug 2009 15:37:22 +0000

VoIP requirements list for PC to Phone:

* A computer
* An account with a VoIP provider click here for a list of top 5 VoIP providers
* One of the following: headset microphone, speakers and a microphone, internet phone, a VoIP router or an ATA with a standard phone
* A broadband connection
* ADSL modem

By: dhamu

dhamu — Sat, 16 May 2009 08:00:57 +0000

i want connect ip phone my office to another office so what equipement i want purchase give me the requirement list

By: hff135

hff135 — Wed, 26 Nov 2008 23:10:09 +0000

Take a look at [http://www.voipspear.com|VoIP Spear]. It’s a web site that monitors your Internet connection 24×7×365 and shows you what your VoIP QoS is. VoIP Spear calculates a MOS score between 1 (very poor) and 5 (excellent quality).

VoIP Spear will send email alerts to you when your VoIP quality drops too low.

VoIP Spear is free for personal use and very affordable for commercial use. I believe it would be perfect for SMB’s.

By: Fred Zimmerman

Fred Zimmerman — Tue, 04 Nov 2008 18:36:06 +0000

Garrett, this is a great starting point for SMBs deploying VoIP. This is Fred Zimmerman with TI’s VoIP business. Regarding #9 (and actually #7, too) since it’s so important and covers a broad set of requirements I wanted to expand on it. Some good questions for SMBs to ask are:
- Do we require a receptionist or central operator type environment? If so, a Centrex like system would be needed and this would be a different set of CPE equipment and related services (such as call transfers, parks, paging, etc) than a business that simply needs simple desk phones with individual voicemail.
- Will each individual employee have his/her own phone or does my business have multiple shifts, groups of employees requiring multiple users or more of a “hoteling” like capability?
- How important is mobility to each employee (or is everyone using the phone only at their desks?). The answers to these detailed requirements can make a significant difference in the architecture of the service, the type of CPE equipment, resulting services and of course the overall cost.
- How important is having send and receive fax services? It is important to articulate this to the VoIP provider as not all VoIP services perform at the same level for fax processing.
- And finally, QoS. How important is the call quality of each and every call for my business? How will my provider troubleshoot service if we report call quality issues?

I hope small businesses take notice!

By: Garrett Smith

Garrett Smith — Tue, 04 Nov 2008 14:25:06 +0000

@ Mark

Excellent thoughts and additions. I totally forgot bandwidth shaping/prioritization. Thanks for adding it.

By: Mark Petersen

Mark Petersen — Mon, 03 Nov 2008 22:19:31 +0000

Realy nice artikle, I only have two coments, I think no.12 shout be higher on the list, as bugfixing voip problem can be a pain even for experts.
and nr.2 check if your ISP offer the posibility to custom shape you download, so VoIP has top pority