Tag Archives: Polycom
What’s Up with Shared Line Appearance and Polycom Phones?
Recently, VoIP Supply had a technical support case dealing with SLA or Shared Line Appearance functionality. More specifically, the case dealt with a Polycom Soundpoint IP Phone. When I first opened the case, I was aware that the “shared” line option was available on the Polycom phones. This option is “plain as day” on the Web GUI Line tabs. Simply select the “shared” radio button on the two Polycom phones you would like to share and voila, right?…wrong!!!! SLA is considered a “server side” or IP PBX function, the phones can support only what is being pushed to them.
How To: Upload Firmware to a Polycom Unit
Today’s discussion will be on Polycom and how to upload the latest Firmware. For some of you this will be a repetitive read, if you have done this before, but for those just starting out in the industry, or just wanting to learn some new information on VoIP, then this is for you. It will just take a little time, some elbow grease and some hardware.
Polycom and Jabra Working Together to Bring You “Electronic Hookswitch” Capabilities
With the introduction of Polycom’s 3.0.0 SIP firmware, users using cordless DECT or Bluetooth headsets now have the ability to answer and end calls from their Polycom phones with an easy press of a button on the headset itself. No need for a Handset Lifter or corded solution!!!