Tag Archives: Shared Line Appearance

Recently, VoIP Supply had a technical support case dealing with SLA or Shared Line Appearance functionality. More specifically, the case dealt with a Polycom Soundpoint IP Phone. When I first opened the case, I was aware that the “shared” line option was available on the Polycom phones. This option is “plain as day” on the Web GUI Line tabs. Simply select the “shared” radio button on the two Polycom phones you would like to share and voila, right?…wrong!!!! SLA is considered a “server side” or IP PBX function, the phones can support only what is being pushed to them.