Comments on: How To: Upload Firmware to a Polycom Unit http://blog.voipsupply.com/technical-advice/how-to-upload-firmware-to-a-polycom-unit Everything you need to know about VoIP Thu, 20 Nov 2008 23:01:16 +0000 http://wordpress.org/?v=2.5.1 By: Riaz http://blog.voipsupply.com/technical-advice/how-to-upload-firmware-to-a-polycom-unit#comment-13132 Riaz Tue, 02 Sep 2008 15:48:38 +0000 http://blog.voipsupply.com/?p=1622#comment-13132 I have been trying to use your method to upload firmaware on Polycom SountPoint IP 501 but it has been unable to find MACaddress.cfg... Can someone please help? What should I do? I have been trying to use your method to upload firmaware on Polycom SountPoint IP 501 but it has been unable to find MACaddress.cfg… Can someone please help? What should I do?

]]> By: Brian http://blog.voipsupply.com/technical-advice/how-to-upload-firmware-to-a-polycom-unit#comment-10772 Brian Tue, 05 Aug 2008 21:11:53 +0000 http://blog.voipsupply.com/?p=1622#comment-10772 TFTP - You can use IP HELPER to get across a router. It's much easier to bring the phone over to your physical network and then update it, versus getting network engineers to update routers - or carry your laptop to the network in need.... Please note: Same Physical network CAN FAIL - here's why: Many people run these devices on different VLANs - which can be preconfigured on the unit, and you will not ever find your device simply because it woke up on VLAN2 when you are on VLAN1. TFTP - You can use IP HELPER to get across a router. It’s much easier to bring the phone over to your physical network and then update it, versus getting network engineers to update routers - or carry your laptop to the network in need….

Please note: Same Physical network CAN FAIL - here’s why:
Many people run these devices on different VLANs - which can be preconfigured on the unit, and you will not ever find your device simply because it woke up on VLAN2 when you are on VLAN1.

]]> By: michael graves http://blog.voipsupply.com/technical-advice/how-to-upload-firmware-to-a-polycom-unit#comment-9132 michael graves Wed, 23 Jul 2008 03:29:18 +0000 http://blog.voipsupply.com/?p=1622#comment-9132 Kyle, Good post! I've done this myself many times. I too thought that TFTP had to be on the same subnet, and was not routeable. However, a couple of people who ought to know have corrected me on this recently. Are we sure that they absolutely must be on the same subnet? Of course, when provisioning phones remotely you'd use FTP or HTTP over TFTP. Kyle,

Good post! I’ve done this myself many times.

I too thought that TFTP had to be on the same subnet, and was not routeable. However, a couple of people who ought to know have corrected me on this recently. Are we sure that they absolutely must be on the same subnet?

Of course, when provisioning phones remotely you’d use FTP or HTTP over TFTP.

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