Comments on: Truphone for iPhone Non Review

By: Garrett Smith

Garrett Smith — Mon, 29 Jun 2009 21:56:05 +0000

@ rupinder

Your best bet is to contact Truphone support. They can be contacted here: http://www.truphone.com/about_us/contact.html

By: rupinder

rupinder — Sat, 27 Jun 2009 02:10:50 +0000

I need a 4 digit pin i cant put any in all of them are wrong

By: Cory Andrews

Cory Andrews — Tue, 15 Jul 2008 18:27:30 +0000

Katie – Tip #5 on your response worked for me. Once the call-back initiated, I pressed menu button on my iPhone and voila’ received the verification call. Thanks for the assist!

By: Katie Brimble

Katie Brimble — Tue, 15 Jul 2008 14:32:12 +0000

We are sorry that we have been unable to get round to your email as of yet, we are very busy at the moment. Do you have your reference number to hand which you would have received in our automated response?

We recommend the following to resolve this issue;
1. Reboot your iPhone and try this again. If you still experience this issue please check the following…
2. Do you have mobile/cell reception/signal when you initiate the validation call?
3. Do you have sufficient mobile/cell credit to receive a call – if you pay to receive calls (US Customers)
4. Are you able to receive international calls to your mobile/cell number?

5. Once you enter a Security Pin in the sign up screen and the validation call-back starts to initiate, try pressing the square key (Main menu button) on the iPhone.

Regards
The Truphone Support team